Jim has a thorough understanding of print production and his knowledge has proven invaluable to me over the years. At the agency, we get some unusual requests from clients and I have been fortunate to have Jim as a resource. Anytime I contact him with a job that I need help with, he figures out the best way to get it done while still staying in budget… I can honestly say that of all the vendors I work with, Jim is one of my favorites. He has a wonderful personality, is always willing to help and does an exceptional job of keeping me informed on how the job is progressing.
During all those years he has earned our business by making sure our orders were handled correctly; from pre-press through delivery. We appreciate his efforts to assist us by batching like jobs together for efficiencies, and his efforts to assist our design staff in developing projects that could be produced effectively. He is a good communicator, and his team work with printing plant staff and his follow up on our jobs has produced excellent results over the years.
Jim was a trusted team member of our design team and always brought expertise to the table benefiting many areas of the project including print quality, durability, cost considerations, lead-times, etc. Once I transitioned to my new position as Vice President of Operations for Trinity, I immediately reached out to Jim to establish him as our preferred supplier for our printing and design needs.
I can honestly say that Jim is one of the most thorough sales people I have ever worked with. So often with others the job is to “Dump and Run”. With Jim, it was quite the opposite. He always supplies very detailed information, and is in constant contact with the plant as well as his customers to make sure the job flows smoothly. His calm demeanor made him a pleasure to work with.
His knowledge of and experience in the graphic communications industry make Jim a valued resource to his clients. Jim leverages his “can-do” attitude to constantly look for better solutions for customers…
Jim is one of the most driven, dedicated sales representatives I have ever had the pleasure to work with. I was continually impressed with how he not only got the job done, but came up with innovative ways to increase sales while building long-term relationships and good will with clients.